FAQs
Q: How do I contact you?
A: Preferably by email: info@victoriakitanovfineart.com.au
Q: Do you accept commissioned projects?
A: Absolutely! Although my niche area is boats, portraits and pets, I am always interested to hear about a project you have in mind. If I feel that another artist might be better suited to the job, I will advise you.
Q: I have never commissioned artwork before, but I would love to have a painting done for my father’s 75th birthday.
A: As a professional artist, each commission is a ‘first’ for me; the person it is intended for, the story behind the artwork, the research involved, the preferred art medium (eg oil, acrylic, pastel, pencil, etc.), the place it is intended to hang, the size, and so on. This means that what I create for you is bespoke, original and with a great deal of care in its making to ensure that the person for whom it is intended will be delighted with it for years to come!
Q: How long does it take?
A: Each piece might differ in complexity, art materials & medium, and so forth, so the duration is variable. However, your specific requirements would be discussed in our initial consultation. In addition, once the completed artwork has been approved, it is then sent to be digitally imaged, colour-matched, scanned & printed prior to delivery. The original artwork or print may also require a presentation mount (for example, if intended as a gift and instructed to be delivered flat). For fine art imaging, framing, and printing services, I always use local companies. Allowing for these additional services will affect the overall duration.
Q: What are your payment terms?
A: Following acceptance of the quote, I charge 35% + GST (non-refundable) in advance to cover materials & general expenses. Balance of payment is finalised when the client has viewed the finished art and is happy with it, and prior to delivery. Payment-plans are also accepted.
If, for any reason you are not happy with the finished artwork, or are unable to proceed due to personal circumstances, please do not hesitate to contact me directly.
Q: What shipping options do you offer?
A: Depending on the size, weight, destination & cost-effectiveness, my providers of choice are Australia Post, Pack & Send and Sendle.
Q: Can I purchase an original painting that I haven’t commissioned?
A: For exhibition purposes, I prefer to display original artworks, but you are welcome to inquire.
Q: Do you sell limited editions of your artwork?
A: All art pieces are available in limited edition. I have each piece photographically imaged, colour matched and digitised so that the best quality image is available on the best quality paper or canvas. The artwork is also available as high quality cards, postcards and any kind of promotional material – just ask and I will see what I can create for you!
Q: What print sizes are available?
A: These days prints can range from postcard to banner! I can personally provide a priceless of sizes to choose from.
Q: If you print limited editions of your originals, what is the extent of the edition?
A: The extent of prints in limited edition (excluding all other formats) generally will not exceed 175.
Q: Do you frame the original artwork or prints?
A: The finished original artwork is sent flat-packed in a beautiful presentation mount which provides protection for your valuable artwork until it is framed. Limited edition prints are either posted in a tube or in a presentation mount, depending on your personal preference or requirements.
Q: How much lead time do you require for artwork?
A: A minimum period of 3 months is preferred.
Q: What is involved in the process?
A: Following our initial interview process, I may need to conduct research, gather reference material, photograph a boat (it’s all about the angles, background, time of day, etc.), a person or a pet. I generally like to provide the client with two opportunities to make amendments or changes to the original drawing PRIOR to commencing the painting. Once the painting stage is underway, no further revisions or changes will be made. Once finished art is completed, the client will have an opportunity to view it – either in person or online, after which it will be sent for fine art imaging and test print. A complimentary print is included with the finished artwork.
Got another question? Please don’t hesitate to inquire: info@victoriakitanovfineart.com.au